Friday, 7 October 2016

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Done

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Three common PC problems

My computer won’t turn on
If your computer will not turn on check the connection to the power and ensure all the switches are on as well as the connection to the screen is plugged in correctly to ensure you get display




My computer is slow
It is probably filled with nessacary files and needs to be cleared of unnessacary files and non-needed startup programs to be disabled



I can’t connect to the internet

Ensure LAN connections are plugged in correctly and if not Wi-Fi is turned on and internet is connected

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Done

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Done

(6.6)
http://www.w3schools.com/html/default.asp


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Hyper text markup language
<html>
  <head>
    <title>Connor Houston</title>
  </head>
</html>


(8)
An HTML element is an individual component of an HTML document or web page A command inserted in a document that specifies how the document, or a portion of the document, should be formatted.An attribute is used to define the characteristics of an HTML element and is placed inside the element's opening tag

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Puts the text hello world on a blank page with no formatting

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In the tab on your browser

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<html>
  <head>
    <title>Connor Houston</title>
  </head>
</html>

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<!DOCTYPE html>
<html>
<body>

<h1>What is the weather?</h1>

<p>The weather is sunny.</p>

</body>
</html>

(12.5)
<!DOCTYPE html>
<html>
<body>

<p title="About This page">It's a page.</p><!-- changed text -->

<img src="http://logok.org/wp-content/uploads/2014/07/Playstation-logo-880x660.png" width="250" height="400"><!-- changed image -->

<a href="https://store.playstation.com/#!/en-nz/home/games">This is a link</a><!-- changed site -->

<a href="https://store.playstation.com/#!/en-nz/ps-vita/cid=STORE-MSF75508-PLATFORMPSVITA">This is a link</a><!-- changed image -->

<img src="http://psnprofiles.com/lib/img/icons/buttons/bronze.png" alt="w3schools.com" width="135" height="50"><!-- changed image -->

</body>
</html>

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<!DOCTYPE html>
<html>
<body>

<h1>Dunedin</h1>
<hr>
<p>Dunedin is a large city in New Zealand.</p><!-- changed description -->

<h1>Goodbye</h1><!-- changed word used for all -->
<h2>Goodbye</h2>
<h3>Goodbye</h3>
<h4>Goodbye</h4>
<h5>Goodbye</h5>
<h6>Goodbye</h6>

<h1>Sony entertainment network presents</h1>

<h2>A travellers tales production</h2>

<h3>Crash Bandicoot: The wrath of cortex</h3>

<p>A bandicoot runs around an island collecting fruit</p><!-- changed description -->

</body>
</html>

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<!DOCTYPE html>
<html>
<body>

<pre>
      One night and one more time

      Thanks for the memories

      Even though they weren't so great

      "He tastes like you only sweeter."

      One night, (oh!) yeah, (oh!) and one more time

      Thanks for the memories, thanks for the memories

      "See, he tastes like you only sweeter."

</pre><!-- Changed to lyrics for fallout boys thnks fr th mmrs. --> 
<p>
One night and one more time<br>
Thanks for the memories<br>
Even though they weren't so great<br>
"He tastes like you only sweeter."<br>
One night, (oh!) yeah, (oh!) and one more time<br>
Thanks for the memories, thanks for the memories<br>
"See, he tastes like you only sweeter."
</p><!-- Changed to lyrics for fallout boys thnks fr th mmrs. --> 

<h1>Head 01</h1>

<p>Paragraph 01.</p>
<p>Paragraph 02.</p>
<p>Paragraph 03.</p>
<!-- Changed to basic text. --> 

<p>Peter is great</p>
<!-- Changed to a fact. --> 
</body>
</html>

(14.1)
My name is connor Houston. I studied at Wakari primary school as a child and then in intermediate went to Balmacewen and finally Otago boys high school where I studied IT, Catering,  Statistics and English. I love games and web development, I enjoy a wide variety of games including first person shooters, visual novels and JRPG’s (Japanese role playing games). I would love a job in IT support and I start work at EB games soon and am hoping to enjoy it thoroughly.

(14.2)

(14.3)

(14.4)
My favourite game Is final fantasy XII. I started playing it as a child it is a very long game with over 300 hours of gameplay in it, I have played through it about 4 times, it is very difficult and is very often regarded as the worst game in the series. This is because it is different to the previous iterations in the series as it was a real time strategy game as opposed to the previous turn based games. I enjoy the game due to its engrossing story line. You can even ride chocobos and feed them gryshal greens to speed them up

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Ready to go

(16)
Notepad ++
Community- "Very good, Like it a lot"
Personal- "Very basic"


Dreamweaver
Community- "Not worth the price, Should be cheaper"
Personal- "Love it, really good, helps find errors"


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<!DOCTYPE html>
<html>
<head>

</head>

<body>
<h1> Rio Olympics 2016 </h1>
<p>This text is normal.</p>

<p><i>This text is italic.</i></p>

<p><b>This text is bold</b></p>
<p><u>This text is underlined </u></p>
</body>
</html>


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<!DOCTYPE html>
<html>
<body>

<h1>Hello</h1>
<h2>G'day</h2>
<h3>How're ya doing</h3>
<h4>Having a good day mate?</h4>
<h5>Lovely init</h5>
<h6>Goodbye</h6>

</body>
</html>
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<!DOCTYPE html>
<html>
<body>

<a https://www.numberoneshoes.co.nz/mens/shoes">Shoes.</a><!-- changed link and text -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<a href="http://www.freedigitalphotos.net/images/img/homepage/87357.jpg">HTML Images</a><!-- changed link -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<a href="http://www.freedigitalphotos.net/images/img/homepage/87357.jpg">HTML Images</a><!-- changed link -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<a href="http://www.freedigitalphotos.net/images/img/homepage/87357.jpg" target="_blank" style="text-decoration:none">HTML Images</a> <!-- changed link -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<img src="https://scontent-syd1-1.xx.fbcdn.net/v/t1.0-9/fr/cp0/e15/q65/14370427_1858389407715524_3087481404859272529_n.jpg?efg=eyJpIjoiYiJ9&oh=c323519aefb0f75d0dded7ee7766b50c&oe=58751F09" alt="HTML tutorial" style="width:42px;height:42px;border:0"><!-- changed image -->

</body>
</html>



(20)
<!DOCTYPE html>
<html>
<body>

<a https://www.numberoneshoes.co.nz/mens/shoes">Shoes.</a><!-- changed link and text -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<a href="http://www.freedigitalphotos.net/images/img/homepage/87357.jpg">HTML Images</a><!-- changed link -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<a href="http://www.freedigitalphotos.net/images/img/homepage/87357.jpg">HTML Images</a><!-- changed link -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<a href="http://www.freedigitalphotos.net/images/img/homepage/87357.jpg" target="_blank" style="text-decoration:none">HTML Images</a> <!-- changed link -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<img src="https://scontent-syd1-1.xx.fbcdn.net/v/t1.0-9/fr/cp0/e15/q65/14370427_1858389407715524_3087481404859272529_n.jpg?efg=eyJpIjoiYiJ9&oh=c323519aefb0f75d0dded7ee7766b50c&oe=58751F09" alt="HTML tutorial" style="width:42px;height:42px;border:0"><!-- changed image -->

</body>
</html>


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Uploaded

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<!DOCTYPE html>
<html>
<head>

</head>

<body>
<h2> Logo </h2>
<img src="https://akoaotearoa.ac.nz/sites/default/files/OP_logo_V_cmyk.jpg">
<h3> Otago Polytechnic </h3>
<img src="https://www.op.ac.nz/assets/heromedia/_resampled/FillWyI2NDkiLCI0MTQiXQ/1298x828-TENDER-10x.jpg">
<h4>Front step </h4>
<img src="http://www.edudestinations.com/study-in-NEW-ZEALAND-universities/images/Otago_Polytechnic_img.jpg">
<h3>Ariel shot of Otago polytech </h3>
<img src="http://images6.content-hca.com/commimg/myhotcourses/institution/profile/myhc_158292.jpg">
<p> this is the olympics in it's true new zealand state </p>
<a href="https://www.op.ac.nz/"><p>Otago polytech is great</p>
</body>
</html>

(23)

<!DOCTYPE html>
<html>
<body>

<img src="https://pixabay.com/static/uploads/photo/2014/03/29/09/17/cat-300572_960_720.jpg" alt="Cat"
width="96" height="96"><!--Changed link-->

</body>

</html>

<!DOCTYPE html>
<html>
<body>

<img src="http://brooklynbrewery.com/blog/wp-content/uploads/2013/06/Cheese-Wheel.jpg" alt="cheese"
style="width:120px;height:145px"><!--Changed the width and link-->

</body>
</html>


<!DOCTYPE html>
<html>
<body>


<a href="http://www.google.com">
<img src="http://doom.com/en-gb/" alt="HTML tutorial"
style="width:42px;height:42px"><!--Changed site to Doom-->
</a>
</body>
</html>


<!DOCTYPE html>
<html>
<body>

<p>
<img src="http://psnprofiles.com/lib/img/icons/buttons/silver.png" alt="trophy"
style="float:left;width:42px;height:42px">
<!--Changed text below and link-->
A paragraph. A paragraph.
A paragraph. A paragraph.
A paragraph. A paragraph.    
</p>

</body>
</html>


<!DOCTYPE html>
<html>
<body>

<img src="http://weknowyourdreams.com/images/tree/tree-01.jpg" style="width:304px;height:228px;"> <!--Changed image-->

</body>
</html>


<!DOCTYPE html>
<html>
<body>

<!--Changed alt text and link-->
<img src="https://upload.wikimedia.org/wikipedia/commons/5/5e/Silverbird_in_Murchison_Falls_National_Park,_Uganda.JPG" alt="bird" width="135" height="50">

</body>
</html>


(24)

Introductory service desk concepts

Slide 7
PC's grew in popularity and more companies realized the necessities for it


Slide 9
The internet was released and a need for technical support grew to explain it to new users



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<!DOCTYPE html>
<html>
<body>

<h1>Dunedin</h1>

<p>Dunedin is a city in New Zealand. It is a city/ town in New Zealand, with a metropolitan area of over some inhabitants.</p> <!-- changed text -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<h1>Dunedin</h1>
<hr>
<p>Dunedin is a city in New Zealand. It is a city/ town in New Zealand, with a metropolitan area of over some inhabitants.</p> <!-- changed text -->

</body>
</html> 

<!DOCTYPE html>
<html>
<body>

<h1>Goodluck</h1>
<h2>Godluck</h2>
<h3>Gdluck</h3>
<h4>Gluck</h4>
<h5>Guck</h5>
<h6>Gck</h6> <!-- changed text -->

</body>
</html>
<!DOCTYPE html>
<html>
<body>

<h1>Blizzard Studios presents</h1>

<h2>Overwatch</h2>

<h3>About</h3>

<p>We started to write a story and gave up and just made TDM instead</p> <!-- changed description -->

</body>
</html>



(26)

<!DOCTYPE html>
<html>
<body>

<p>Enjoy the day</p> <!-- changed text -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<h1>This is a Heading</h1>

<p>This is a paragraph.</p>
<p>This is another paragraph.</p>
<p>This is yet another paragraph.</p>
<!-- changed body text -->
</body>
</html>

<!DOCTYPE html>
<html>
<body>

<p>
Hello Darkness my old friend.<br>
I'm here to talk with you again.<br>
Because a vision softly creeping.<br>
Lifts it seeds while I am sleeping.
</p> <!-- changed lyrics -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<pre>

   Hello Darkness my old friend.

   I'm here to talk with you again.

   Because a vision softly creeping.

   Lifts it seeds while I am sleeping.

</pre> <!-- changed lyrics -->

</body>
</html>




(27)
<!DOCTYPE html>
<html>
<body>

<h2>Kiwi bird</h2>
<a href="https://en.wikipedia.org/wiki/Kiwi"><img src="http://cdnstatic.visualizeus.com/thumbs/c7/ab/birds,drawing-c7abcbd217fb83c8a670ed31882e7091_h.jpg" alt="Kiwi" style="width:304px;height:228px;"></a>

</body>
</html>

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<!DOCTYPE html>
<html>
<body>
<iframe src="https://giphy.com/gifs/bgu1lfncZJcI0"></iframe>
<h2>Kiwi bird</h2>
<a href="https://en.wikipedia.org/wiki/Kiwi"><img src="http://cdnstatic.visualizeus.com/thumbs/c7/ab/birds,drawing-c7abcbd217fb83c8a670ed31882e7091_h.jpg" alt="Kiwi" style="width:304px;height:228px;"></a>

</body>
</html>


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<!DOCTYPE html>
<html>
<body>

<p style="color:navy">This is a paragraph.</p> <!-- changed color -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<p style="font-family:ariel">This is a paragraph.</p><!-- changed font-->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<p style="text-align:right">This is a paragraph.</p><!-- changed text align side -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<p style="font-size:1000px">This is a paragraph.</p> <!-- changed font size immensely -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<h5>This is a heading</h5> <!-- Lowered heading size -->

<p>This is a paragraph.</p>

</body>
</html>

<!DOCTYPE html>
<html>
<body style="text-align:center">

<h1>This is a heading</h1>

<h3>This is also a heading</h3> <!-- changed heading size -->

<p>This is a paragraph.</p>

<p>This is also paragraph.</p>

</body>
</html>

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(35)
<!DOCTYPE html>
<html>
<body>

<p>I already <mark>Know</mark> HTML!</p> <!-- changed text -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<p>H<sub>2</sub>O<sub>2</sub> is lovely.</p><!-- changed chemical compound -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<p>My favorite color is <del> white</del> whiter.</p> <!-- changed color -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<h1>What Does WWE Do?</h1>

<p>WWE's mission is to perform wrestling <strong>entertainment</strong>.</p>

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<h1>Neo Tokyo</h1>

<p>The 50 minute-long film has three segments, each under a different screenwriter and film director: Rintaro's "Labyrinth labyrinthos," an exploration into the maze of a little girl's mind, Yoshiaki Kawajiri's <em>"Running Man,"</em> focusing on a deadly auto race, and Katsuhiro Ōtomo's "Construction Cancellation Order," a cautionary tale about man's dependency on technology.</p>

</body>
</html>


(36)
<!DOCTYPE html>
<html>
<head>

</head>

<body>
<h1> Rio Olympics 2016 </h1>
<p>This text is normal.</p>

<p><i>This text is italic.</i></p>

<p><b>This text is bold</b></p>
<strong>Strong text</strong><br>
<p>This text contains <sub>subscript</sub> text.</p>
<p>This text contains <sup>superscript</sup> text.</p>
<p>My favorite color is <del>blue</del> <ins>red</ins>!</p>
<p><u>This text is underlined </u></p>
</body>
</html>

(37)
<!DOCTYPE html>
<html>
<body>

<p>I am <q>mad scientist</q>.</p> <!-- changed quote -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<blockquote cite="http://www.less-real.com/quotes/search/Steins;Gate">
If you want to grant your own wish, you should clear your own path to it.
</blockquote>

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<bdo dir="rtl">Please help me I am backwards</bdo>
<!-- changed text -->
</body>
</html>


<!DOCTYPE html>
<html>
<body>

<p>The <abbr title="Tenngen Toppa Gurren Laggan">TTGL</abbr> is a good show.</p>
<!-- changed description -->
</body>
</html>


(38)
<!DOCTYPE html>
<html>
<head>

</head>

<body>
The <abbr title="Tengenn Toppa Gurren Laggan">TTGL</abbr> is an anime.

<bdo dir="rtl">
Help I'm backwards.
</bdo>
<blockquote cite="http://www.less-real.com/quotes/search/Steins;Gate">
Maybe there are copies of me on countless world lines. Maybe all their minds are connected, forming a single "me." That sounds wonderful, don't you think? Being in all times and in all places. A strong love for someone... a strong belief in something... a strong desire to convey something... If all those things go beyond time to create "you"... ...then that would be magnificent. So don't think of it as letting me die. Even if the world line changes, as long as you don't forget me, I'll always be there. ... I'm sure that from now on you're going to suffer. You'll be in a world where no one but you remembers me. You care more about your friends than anything else, so I think it's going to be painful for you. I'm so sorry. But that pain will mean a lot to me. Whenever you're sitting around in the lab, whenever you sip a drink, whenever you walk around town ... it doesn't have to be every time - one time out of a hundred is fine. All I ask is that you remember me ... because I'll be there. I'll always be there.
</blockquote>
<p><cite>Shoes</cite> They're shoes.</p>
<p>Today is great and:
<q>So is tommorow.</q>
And that was a quote.</p>
<address>
Written by <a href="mailto:webmaster@example.com">Connor Houston</a>.<br>
Visit me at:<br>
My House<br>
</address>
</body>
</html>

(39)
<!DOCTYPE html>
<html>
<body>

<p>I am <q>mad scientist</q>.</p> <!-- changed quote -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<blockquote cite="http://www.less-real.com/quotes/search/Steins;Gate">
If you want to grant your own wish, you should clear your own path to it.
</blockquote>

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<bdo dir="rtl">Please help me I am backwards</bdo>
<!-- changed text -->
</body>
</html>


<!DOCTYPE html>
<html>
<body>

<p>The <abbr title="Tenngen Toppa Gurren Laggan">TTGL</abbr> is a good show.</p>
<!-- changed description -->
</body>
</html>




(40)
<!DOCTYPE html>
<html>
<body>

<p>Code example: <code>var human;</code></p> <!-- changed variable -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<p>Code example:</p>
<pre><code>var person = {
    firstName:"Kevin",
    lastName:"Mcdevin"
}</code></pre> <!-- changed input names -->

</body>
</html>

<!DOCTYPE html>
<html>
<body>

<p>A simple math equation: <var>x</var> = 24 + 0;</p> <!-- changed equation -->

</body>
</html>




(41)
# This program adds two numbers

num1 = 1.5
num2 = 6.3

# Add two numbers
sum = float(num1) + float(num2)

# Display the sum
print('The sum of {0} and {1} is {2}'.format(num1, num2, sum))
Posted by at No comments:

Monday, 29 August 2016

How to be a service desk god


If you want to become truly the best service desk and most excellent service desk manager follow these quick tips.





Patience:
Patience is important for any service desk as sometimes customers can get infuriating and you may end up talking in loops however you have to work at the customers pace to get real progress made.

Social skills:
As someone working on a service desk you always need to be helpful and friendly to your customers just as you would your parents or friends.

Technical skills:
You must be knowledgeable about the topic you are to be dealing with and must have some knowledge other than the flow chart in front of you to deal with unexpected questions.

Willingness to learn:
Times will always be changing and as such so will technology, so you as a service desk manger need to keep up to date with the changing tech and work hard to always be ahead of the customer’s knowledge by setting aside time to learn and research yourself.





So remember. Follow these tasks to be the best service desk manager around

By Connor Houston
Posted by at No comments:

Wednesday, 3 August 2016

(3)

Journal of my service desk related experiences

Always use polite greetings such as "Hello" and follow up with "How are you"
Posted by at No comments:

Monday, 18 July 2016

Story telling

My name is Connor Houston

From a young age I have always enjoyed playing video games, and now I am a video game collector with 250+ games in my collection.
I spend a lot of time socializing with friends and am currently looking for a part time job, although currently I work at reachmedia as a pamphlet distributor for
I am also very interested in anime and often interact with the online community.
However I am more well known amongst the PlayStation online community as I am always interested in old and rare PlayStation games and accessories.


I studied at otago boys high school and completed level 3 last year, My best subjects being catering and IT respectively.

Aside from in class at otago boys I have had an interest in IT and have been tinkering with computers since I was around 12-13.

I hope to next year study the BIT at otago polytechnic
Posted by at No comments:
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